Payments & FAQ

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We Accept Payments through Quik Wallet Secure Payment Gateway with All Credit/Debit Cards/Net Banking/UPI. General Terms And Conditions of Quikwallet.

Credit Cards-All Bank’s Credit Cards Accepted.

  • American Express
  • Master Card
  • Mestro
  • RuPay
  • Visa

Debit Cards-All Bank’s Debit Cards Accepted

Net Banking-Facility of Net Banking is Available with All banks.

UPI-We accept Payment through Quikwallet With UPI/BHIM and other banking provided UPI Apps.UPI Payment Can be Made on our UPI Address-Vapemantra@ICICI .
(Kindly Share Your order ID Through If you are Making payment Through Vapemantra@ICICI  UPI Address.

EMI -Facility on Selected Credit Cards also Available with Quikwallet Payment Gateway.
Minimum Purchase of Rs-2500/- is Required to Obtain Credit Card EMI.
EMI Conversion Charges/Interest Charges Applicable by Bank.

Refund Of EMI Payment-In such case of order cancellation paid with EMI option will be refunded after deduction of 3% payment gateway charges because there is no option of refund provided by payment gateway directly from payment gateway dashboard.

Credit Card EMI Currently Available with Below Banks.

  • Axis Bank Credit Card
  • ICICI Bank Credit Card
  • Amex Credit Card
  • Kotak Bank Credit Card
  • Standard Chartered Bank Credit Card
  • SBI Credit Card
  • Yes Bank Credit Card
  • HSBC Credit Card
  • RBL Credit Card

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All Credit Card/Debit Card Payment Accepted Through Paypal. (Paypal User Agreement)

All Payments Through NetBanking Accepted through Paypal.

 

FAQ (Frequently Asked Questions) PayPal and Quikwallet

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  • My amount has been deducted but i did not received any email confirmation.
    Answer
    -Kindly Check Spam/Junk Mails to find email if you dont found any confirmation please write us on info@vapemantra.com for assistance.
  • Amount Has been Charged Twice or Multiple Times.
    Answer
    -Please send your order number and Bank statement copy in PDF Format on info@Vapemantra.com for the clarification and investigation purpose.
  • Amount Refunded From VapeMantra Did not credited in my Bank Account.
    Answer
    -Usually it takes 5-7 working days to reflect amount in the bank account/Card account once the refund been initiated from our end.
    customers are requested to contact us on info@vapemantra.com with Bank statement in PDF format in-case payment not reflected in Bank account/Card Account after 7 days.
  • My Payment Has been Failed and Amount Deducted.
    Answer
    -Usually Failed Payments did not captured by payment Gateways due to several reason what should be refunded in the same bank account/card account within 3-4 working days.
    in-case of non credit customers are requested to contact the concerning bank for clarification.
  • My Order has been completed but i have not received the product yet.
    Answer-
    Order Has been completed from our side and email sent to the customer means the particular order has been shipped with the courier company and customer has to wait for the delivery as per the time-frame given with our shipping terms and condition.
  • I have got a sms and email as my order been delivered but i have not received the package.
    Answer-
    This is suggested you to check with your Security (If available) your office reception/apartment reception (If available) or your family members about the delivery and receiving the package.if you dont found the package please write us at info@vapemantra.com and call once to register your complaint with relevant courier company for further investigation and resolution.

 

If you Have Any Further Query Please do not hesitate and write us at info@Vapemantra.com

 

 

Happy Vaping
Team VapeMantra